- Brisbane’s Local IT Support — Same-Day Service Available
- Open seven days a week
- 8AM to 6PM
Professional damage assessments accepted by all major Australian insurers. Same-day service available across Brisbane.
Everything your insurer needs to process your claim quickly
Related: Computer Repairs | Laptop Repairs | Data Recovery | Compare Us vs Geeks2U
Detailed assessment formatted for insurer submission
High-quality images of all damage for evidence
PDF report ready for easy email submission
Technical explanation of what caused the damage
Accurate quote for parts and labour
Professional recommendation on the best outcome
We document all types of computer and laptop damage
Spills, flooding, rain
Falls, impacts, crushing
Cracks, dead pixels, broken
Lightning, electrical faults
Break-in, forced entry
Burns, smoke damage
Simple 5-step process to get your insurance report
Schedule online or call us. We offer same-day appointments across Brisbane for urgent claims.
Our technician arrives at your location to inspect the device in its current state — important for claim documentation.
We examine the device inside and out, documenting all damage with photos and technical notes.
We compile findings into a comprehensive report with cause analysis, repair costs, and recommendation.
You receive a digital PDF same-day, ready to submit with your insurance claim.
Comprehensive documentation that meets all insurer requirements
Make, model, serial number, and specifications
Detailed technical description of all damage found
Multiple high-resolution images of damage
Professional assessment of what caused the damage
Itemised quote for parts and labour
Repair vs replacement assessment
Our reports are accepted by all major Australian insurers
AAMI, Allianz, NRMA, Suncorp, QBE
Device cover, phone insurance plans
Commercial policies, business equipment
Overseas damage, lost luggage claims
Manufacturer and retailer warranties
One price for complete insurance documentation
Multiple devices? Ask about our multi-device discount.
Common questions about insurance reports
Our insurance reports include a comprehensive damage assessment, professional written report, high-quality photo documentation, diagnosis of the cause of damage, repair cost estimate, and a recommendation on whether repair or replacement is more appropriate. The report is formatted for easy submission to your insurer.
Yes. Our professional damage assessment reports are accepted by all major Australian insurers including those for home contents, gadget insurance, business insurance, and travel insurance. We provide detailed documentation that meets insurer requirements.
We offer same-day insurance reports in Brisbane. The assessment typically takes 30-60 minutes depending on the device and damage type. You'll receive your digital report the same day, ready to submit to your insurer.
We assess all types of computer and laptop damage including water/liquid damage, accidental drops, screen damage, power surge damage, theft/break-in damage, and fire or smoke damage. We document the extent of damage and whether the device is repairable.
We offer both on-site and in-home assessments across Brisbane. For insurance reports, we typically come to you so we can document the device in its current state. This is especially important for theft or break-in claims where context matters.
Yes! Once your insurer approves the claim, we can perform the repairs. Many customers choose us for both the assessment and repair for a seamless experience. We'll coordinate with your insurer as needed.
Same-day appointments available across Brisbane. Get your report today.
