Tech Help for Seniors Brisbane

Absolutely! Setting up video calls is one of our most popular services for seniors. We can help you use FaceTime on iPhone/iPad, Zoom, Skype, or WhatsApp video calls. We'll set everything up, show you how to use it, and leave you with simple written instructions.

Our senior tech support sessions are 1 hour and include everything you need — setup, training, and troubleshooting. Sessions are $205/hr in your home or $125/hr remotely, and you pay online when booking. No surprises — we confirm the hourly rate before we start. Visits have a one-hour minimum, and No Fix, No Fee excludes hardware repairs and parts.

Yes, online safety is crucial. We teach seniors how to recognize scam emails and phone calls, avoid phishing websites, shop online safely, and protect personal information. We can also set up spam filters and security software to add extra protection.

Yes, we help seniors with all smartphones including iPhones and Android phones. We can set up your phone, show you how to make calls, send texts, take and share photos, use apps, and adjust settings to make the phone easier to use (larger text, simpler layout).

Yes, we provide in-home tech support across all Brisbane suburbs. Learning technology is much easier when you're in your own home, using your own devices, in familiar surroundings. We also offer remote support via phone or video call for simpler issues.

Some, yes. The Australian Government’s Be Connected program has free online lessons for older Australians, and many local libraries run free digital help sessions. They are a good place to learn the basics. We are a paid service for when you want someone to come to your home and set up or fix your own devices: $205/hr in-home or $125/hr remote, with a one-hour minimum.

Yes. A technician comes to your home anywhere across Brisbane, north and south of the river, plus Logan, Ipswich, the Redlands and Moreton Bay. Sessions go at your pace, on your own phone, tablet or computer. For phones and tablets, see our step-by-step smartphone and tablet guide for seniors.