WiFi Not Working?
Brisbane's WiFi & Network Installers

Slow WiFi can be caused by several factors: router placement (too far away or blocked by walls), interference from other devices or neighbour networks, outdated router firmware, too many connected devices, or using the wrong WiFi channel. Our technicians can diagnose the exact cause and fix it.

WiFi extenders rebroadcast your existing signal — they're cheaper but often create a separate network name and can reduce speeds by 50%. Mesh WiFi systems create a single seamless network with multiple access points, providing consistent speeds and automatic device handoff as you move around your home. For larger homes, mesh is usually the better investment.

Onsite WiFi assessment, router optimisation, and mesh installation are $205, plus equipment for mesh installs. Remote support is $125/hr where the problem can be fixed without a visit. Office and business networks are quoted after a site assessment. We provide upfront pricing before any work begins — no surprises.

As a general guide: 2 nodes cover up to 150m² (typical apartment or small home), 3 nodes cover up to 300m² (standard 3-4 bedroom home), and 4 or more for homes over 300m² or multi-storey layouts. Wall materials matter too — concrete and steel need nodes closer together than timber-framed Queenslanders.

Yes, mesh WiFi works with all NBN connection types — FTTP, FTTC, FTTN, HFC, and Fixed Wireless. We connect the primary mesh node to your NBN modem and position satellite nodes throughout your home.

Mesh WiFi won't increase the speed of your NBN plan, but it will dramatically improve the speed you actually experience in far-away rooms. If you're currently getting 20Mbps in your bedroom on a 100Mbps plan, mesh can bring that back up to 80-100Mbps.

Yes. We can configure your new mesh system with the same network name (SSID) and password as your current WiFi. All your devices will reconnect automatically without needing to update settings on each one.

Yes — dead spots are one of the most common issues we fix. Solutions include repositioning your router to a central location, installing a WiFi extender or access point, setting up a mesh WiFi system, or running ethernet cables to problem areas. We'll recommend the most cost-effective solution for your situation.

Yes, we work with all ISP-provided modems and routers including Telstra Smart Modem, Optus, TPG, Aussie Broadband, and others. We can optimise your existing equipment or recommend upgrades if your current hardware is the bottleneck.

A typical WiFi assessment and router optimisation takes 1-2 hours. Mesh WiFi installation usually takes 60-90 minutes for a standard home, longer for larger or multi-storey properties. We test every room before we leave to ensure full coverage.