What services does Geeks Brisbane offer?

We provide comprehensive IT support, computer repairs, laptop repairs, and Apple device support, including MacBook and iMac repairs. Our services cover Brisbane, Logan, Ipswich, Redland, and Moreton Bay areas.

What areas do you service?

We service Brisbane, Logan, Ipswich, Redland, and Moreton Bay regions. Whether you’re in the city or surrounding suburbs, we’ve got you covered.

Do you offer on-site support?

Yes, we provide on-site IT support and repair services. Our team can come to your home or business to resolve your issues quickly and efficiently.

What types of computer and laptop issues can you fix?

We can assist with a wide range of issues, including slow performance, virus and malware removal, hardware repairs, data recovery, software installation, and network connectivity problems.

What IT support services do you provide?

Our IT support services include network setup and troubleshooting, email configuration and support, data backup and recovery, cloud solutions, and business IT support for small to medium-sized enterprises.

How do I book an appointment?

You can book an appointment by using our booking link, calling us directly, filling out the contact form on our website, or sending us an email.

1300 600 004

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Tech help for seniors

Are you feeling frustrated with your devices hooked up? Don’t worry, you’re not alone! Our friendly tech experts offer patient, one-on-one consultations to help you:

Solve common problems
Connect with friends and family and not miss any important moments
Ensure you have access to pay bills online
We can provide assistance if you’ve been hacked
Explore new technology

Call us today to schedule your consultation 1300 600 004

Unlock the Power of Technology with Our Senior-Friendly Tech Help

Technology can be a wonderful tool for staying connected, entertained, and informed. But sometimes, it can feel overwhelming, especially with all the devices hooked up in our homes. If you’re struggling with your phone, tablet, computer, or other devices, we’re here to help.

Our tech help consultations are designed specifically for seniors, with a focus on:

Patience and Understanding: We know that learning new technology takes time, and we're here to guide you at your own pace.
Clear and Simple Explanations: We avoid technical jargon and use language that's easy to understand.
Personalized Support: We'll address your specific questions and challenges, and tailor our advice to your needs.
Practical Solutions: We'll show you how to use your devices effectively, so you can get the most out of them.

We can help you with:

Connecting with friends and family and not miss any important updates or events.
Troubleshooting common tech problems, including if you think you "have been hacked".
Setting up new devices hooked up in your home.
Learning about helpful apps and online resources
Ensuring you have access to pay bills online safely and easily.
And much more! Overtime computers can become slow and tired, we can help with that too!

Why Choose Us?

Experienced and Patient: Our tech experts are skilled at working with seniors and understand the unique challenges you may face.
Flexible Scheduling: We offer appointments that fit your schedule.
Comfortable Environment: We provide a relaxed and supportive atmosphere for learning.
Affordable Rates: We offer competitive pricing for our consultations.

Don't let technology frustrate you any longer. Contact us today to schedule your personalized tech help consultation!

1300 600 004

Do you want to video call your grandchildren, share photos with family, or stay in touch with friends online? We can help you learn the technology you need to connect with friends and family and not miss any important moments.

Our tech help consultations for seniors focus on:

Video Calling: Learn how to use apps like FaceTime, Zoom, or Skype.
Social Media: Discover how to share updates and photos with family on platforms like Facebook.
Email: Easily send and receive messages from friends and family.
Online Safety: Learn how to protect yourself from scams and online threats and what to do if you think you have been hacked. We can also help you ensure you have access to pay bills online securely.

Reconnect with your loved ones today! Call us to schedule your tech help consultation: 1300 600 004

Devices hooked up: This phrase is used to address the common concern of having multiple devices and feeling overwhelmed by them.
Connect with friends and family and not miss any: This emphasizes the social benefits of technology and addresses the fear of missing out.
Have access to pay bills: This highlights the practical benefits of online banking and bill payment.
Can provide assistance if you’ve been hacked: This addresses a common security concern and offers a solution.
Overtime computers can become slow and tired: This acknowledges the reality of aging technology and offers help with maintenance.

FAQ

Computer & Laptop Support

We’ll help you with:

Getting your new computer or laptop up and running
Connecting your device to the internet and Wi-Fi
Protecting your device by removing viruses, malware, and harmful files
Setting up essential software including security, email, and productivity apps
Boosting performance and speed through expert
maintenance and cleanup

maintenance and cleanup

Whether you’re starting fresh or maintaining your current device, our experts ensure your computer works exactly as it should.

Tablet & Smartphone Support

Expert help for all major devices:

• Compatible with all leading brands – Apple, Samsung, Google, and more
• Seamless data transfer from your old device to your new one
• Wi-Fi setup and internet connectivity configuration
• Essential app installation – security, social media, and email
• Friendly guidance on using everyday apps with confidence

Making your mobile experience simple and stress-free, regardless of your device type.”

Internet & Wi-Fi Solutions

Maximizing your connection:
• Professional setup of routers and modems for home or office networks
• Speed optimization to achieve peak internet performance
• Expert diagnosis and resolution of connectivity issues
• Enhanced coverage for weak signal areas with Wi-Fi extender solutions
• Smart device network integration and setup

Ensuring fast, reliable internet throughout your entire space.

Printer & Scanner Support

Complete setup and maintenance:

• New device installation for printers, scanners, and copiers
• Wireless network configuration for all your printing devices
• Expert guidance on consumable replacement (ink, toner, and drums)
• Wireless printing setup across all your devices
• Quick resolution of connection and performance issues

Making document management seamless across all your devices.