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Computer Troubleshooting Brisbane | Fast Diagnosis & Fixes

1300 600 004

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Computer Troubleshooting Brisbane | Fast Diagnosis & Fixes

FAQ’s

Here, you can find answers to commonly asked questions about Geeks Brisbane.

Home » FAQ’s

What services does Geeks Brisbane offer?

We provide comprehensive IT support, computer repairs, laptop repairs, and Apple device support, including MacBook and iMac repairs. Our services cover Brisbane, Logan, Ipswich, Redland, and Moreton Bay areas.

We service Brisbane, Logan, Ipswich, Redland, and Moreton Bay regions. Whether you’re in the city or surrounding suburbs, we’ve got you covered.

Yes, we provide on-site IT support and repair services. Our team can come to your home or business to resolve your issues quickly and efficiently.

No, we offer only remote services and onsite services at this point.

We can assist with a wide range of issues, including:

  • Slow performance
  • Virus and malware removal
  • Hardware repairs (e.g., screen, keyboard, battery replacements)
  • Data recovery
  • Software installation and troubleshooting
  • Network connectivity problems

Yes, we repair all major brands, including Apple, Dell, HP, Lenovo, Acer, ASUS, and more.

Repair times vary depending on the issue. Simple repairs like virus removal or software troubleshooting can often be completed the same day, while hardware repairs may take 1–3 days.

Yes, we provide a warranty on all repairs. The warranty period depends on the type of repair or replacement performed. Contact us for specific details.

Yes, we specialise in repairing Apple devices, including MacBooks, iMacs, iPads, and iPhones. From hard drive replacements to software troubleshooting, we’ve got you covered.
Yes, we can diagnose and repair issues that prevent your MacBook or iMac from turning on. Common issues include power supply problems, battery failures, or logic board issues.
Yes, we can assist with macOS updates, software installation, troubleshooting, and optimising your Apple device for better performance.

Our IT support services include:

  • Network setup and troubleshooting
  • Email configuration and support
  • Data backup and recovery
  • Cloud solutions
  • Business IT support for small to medium-sized enterprises
Yes, we provide managed IT services tailored to the needs of small and medium-sized businesses in Brisbane and surrounding areas. This includes proactive monitoring, maintenance, and support.
Yes, we can set up new computers, laptops, and networks for both home and business users. We’ll ensure everything is configured to suit your needs.
Our pricing depends on the type of service required. We offer competitive rates and will provide a quote before starting any work. Contact us for detailed pricing information.
Yes, we offer free diagnostics to determine the issue with your computer, laptop, or Apple device. Once diagnosed, we’ll provide a quote for the repair.
You can book an appointment by using our booking link, calling us directly, filling out the contact form on our website, or sending us an email.
Yes, we offer emergency IT support for urgent issues. Contact us immediately, and we’ll prioritise your request.
Yes, we specialise in data recovery for computers, laptops, and external storage devices. Whether it’s accidental deletion or hardware failure, we’ll do our best to recover your data.
Yes, we offer remote IT support for software issues, troubleshooting, and general IT assistance. This service is available for both home and business users.
If your device has suffered water damage, turn it off immediately and do not attempt to turn it back on. Bring it to us as soon as possible, and we’ll assess the damage and perform the necessary repairs or help you recover your data.
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1300 600 004

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