Blogs

Locked out after Microsoft’s passkey change? Brisbane techs help remotely or in person: passkey loops, new phones, Authenticator and the recovery form.

Microsoft’s switch to passkeys is locking people out, and support agents can’t reset personal accounts. What actually works, and how to avoid scams.

How to set up a myGov passkey, what to do when myGov isn’t sending your code or your account is locked, and how banks are moving away from SMS codes.

How to create a passkey on Android and your Google account, where Google Password Manager keeps it, and using it for Microsoft and myGov.

Set up passkeys on iPhone, iPad and Mac for Microsoft, myGov and Google. Where they’re stored, how to remove one, and why you can’t create a passkey.

How to transfer Microsoft Authenticator to a new phone, what the backup does and doesn’t restore, and what to do if the old phone is lost or broken.

Microsoft asking you to create a passkey? How to set one up on a personal or work account, Windows Hello and Security Info, and fixes for common errors.

Microsoft, myGov and banks are moving away from SMS codes. What a passkey is, how it differs from a password, and what Australians should do now.